A maritime public service
that went digital.
The Luxembourg government agency in charge of maritime policy managed boating-licence exam registrations by hand — paper, mail, back-and-forth. Our role: turn an administrative procedure into a useful public service, for candidates and staff alike.
A sovereign mission, an administrative reality.
The Maritime Affairs Authority (CAM) is the Luxembourg government agency responsible for regulating and promoting the country's maritime industry. Attached to the Ministry of Mobility and Public Works, it implements national maritime policy — and, in that capacity, runs the boating-licence exams for Luxembourg candidates.
Behind a sovereign mission, a very concrete administrative reality: registrations to process by hand, candidate files to build, exam histories to keep up to date, results to record.
Not "a new site". A service to transform.
A growing workload for CAM teams, and a candidate journey inherited from a counter-service logic — paper, mail, back-and-forth. The question wasn't "how to redo a website" but "how to turn an administrative procedure into a useful public service, for candidates and for those who assist them".
Our approach.
This is exactly the kind of project that illustrates Andromede's positioning for public and institutional organisations — a bespoke tool, built around the business, that becomes a real efficiency lever.
- →Consulting and UX/UI on the candidate side. The registration journey was designed to be readable, accessible from desktop or mobile, and understandable without assistance.
- →A mini-ERP on the CAM side. We developed a bespoke back-office that centralises the candidate base, schedules sessions, records results. Staff no longer re-enter data or search through a binder.
- →A platform built to last. Java, Javlo CMS, scalable architecture: the solution isn't a one-off tool, it's a foundation. CAM can graft new services onto it without rebuilding, and remains fully in control of its tool.
Choices made
to last.
No experimental stack. Solid, documented building blocks, with maintenance guaranteed for 10 years.
The results.
- →A maritime public service available online 24/7, with no travel or mail.
- →A reduced administrative workload at CAM, on what used to be repetitive tasks.
- →Centralised, reliable, usable candidate data.
- →A platform that evolves at the pace of the authority's needs, not the provider's.
