/ Case study European lobby · Brussels · 2024 · Website + intranet delivered together
HOTREC · European confederation of hotels, restaurants and cafés

The voice of European hospitality,
on a platform worthy of it.

HOTREC represents the hospitality industry before the European institutions. Our role: modernise its digital platforms — public site and secure intranet — to structure communication with its member federations and reinforce its position as an influential leader.

HOTREC
Client
HOTREC
hotrec.eu · European confederation of hotels, restaurants & cafés
HOTREC public site — hotrec.eu
2
platforms delivered
public site + secure intranet
Javlo
open-source CMS
full autonomy for HOTREC
100 %
bespoke
design, UX and back-office
/ The client

The voice of European hospitality.

HOTREC (hotrec.eu) is the European confederation of hotels, restaurants and cafés. Based in Brussels, it brings together the sector's national associations across Europe and represents their voice before the European Union institutions — Commission, Parliament, rotating presidencies.

For a federation of federations, two digital interfaces are strategic: a public site that expresses its position and statements, and an intranet that structures collaboration with its members.

/ The challenge

Modernising two platforms in parallel.

By analysing the challenges HOTREC faced, we identified the opportunities of a joint modernisation of the website and the intranet.

The stakes were not cosmetic. It was about refreshing the visual look and optimising the user experience across both platforms to reinforce HOTREC's position as an influential leader — while making collaboration easier within its member network.

/ Two platforms, one system

An engaging public site,
a secure intranet for members.

HOTREC's voice speaks at two levels: what the sector sees, and what member federations share internally. Both interfaces were delivered together, on the same Javlo foundation, with the same rigour.

HOTREC public site
01 / Public site An online presence worthy of the HOTREC voice. Structured information, readable positions, modern design — on Javlo, with a back-office configured for the team.
HOTREC secure intranet
02 / Secure intranet An exclusive channel between the confederation and its members. Confidential exchanges, strategic updates, essential resources — European collaboration, in one place.
/ The method

Our approach.

A strategic overhaul, not a cosmetic update. Two platforms designed as one system.

  • A modern, elegant public site. Designed and developed on our open-source Javlo framework, the site offers an engaging, intuitive and secure experience.
  • A bespoke back-office. We configured an admin interface tailored to the HOTREC team — not a generic panel. Day-to-day management becomes a simple gesture, with no technical middleman.
  • A dedicated, secure intranet. Alongside the public site, an exclusive and protected channel to exchange confidential information, share strategic updates and ease collaboration between member federations.
/ Advanced features

A centralised platform
for the HOTREC community.

Five key features, delivered in one coherent experience.

  • 01
    Event managementCreation, online registration, attendee tracking, dedicated communications.
  • 02
    Collaborative workspacesShared working notes, document exchange, by group or by dossier.
  • 03
    Surveys and consultationsStructured surveys among member federations, with response consolidation.
  • 04
    Taxonomic searchBespoke search tools, designed for the sector's nomenclature.
  • 05
    Sector newsletterRegular communication to members, segmented by theme and priority.
HOTREC wireframes & mockups
UX / UI wireframes
/ Tech stack

Choices made
to last.

No experimental stack. Solid, documented building blocks, with maintenance guaranteed for 10 years.

CMS
Javlo (our open-source framework)
Scope
Public site + secure intranet
Disciplines
Web design · UI/UX · wireframes · dev
Tools
Consulting · CRM · digital strategy
Features
Events · surveys · DMS · newsletter
Search
Bespoke taxonomic tools
/ What we delivered

The results.

  • A professionalised presentation of HOTREC content, in a clean and modern public space.
  • A secure intranet that structures communication between members and guarantees the confidentiality of exchanges.
  • A simple, scalable management tool to run the site and intranet day to day, with no dependency on an external provider.
  • A centralised platform to boost engagement, foster innovation and strengthen ties within the European professional community.
/ What this project says about us

A clear promise for European federations.

The HOTREC case illustrates what Andromede brings to European confederations and professional federations: the ability to deliver a coherent digital system — public and internal — designed for organisations that speak on behalf of an entire sector.

No gap between the image projected outward and internal effectiveness. No scattering across ten providers. One approach, one point of contact, one technical foundation — that last.

/ Keep reading

A European federation
to modernise from top to bottom?

Public site, member intranet, event management, collaborative tools: we scope the project as a whole and deliver a platform worthy of your role. Free audit within 48h.

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